This policy explains how INOZYA processes the personal data of visitors and customers of the inozya.com website.

INOZYA processes your data in accordance with the General Data Protection Regulation (GDPR) and applicable legislation.

Depending on your use of the site, we may collect:

• First and last name
• Email address
• Shipping and billing address
• Phone number when necessary
• Order history
• Information required for payment
• Technical and navigation data
• Preferences and consents

Your data may be used to:

• Process and deliver your orders
• Manage your customer account
• Respond to your requests
• Ensure the website's operation
• Secure transactions and prevent fraud
• Comply with our legal obligations
• Send commercial communications when you have consented

Your data may be communicated only when necessary for the operation of our services or when the law authorizes or requires us to do so.

• Payment providers
• Carriers and delivery services
• Technical providers
• Services necessary for the operation of the shop

The relevant providers can only use the data within the scope of the services they provide.

Personal data is retained only for the duration necessary for the purposes for which it is processed.

Certain data may be retained longer when required by law, particularly for accounting, tax, or administrative obligations.

In accordance with the GDPR, you have the following rights, among others:

• Right to access your data
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability
• Right to withdraw your consent when processing is based on it

To exercise your rights, contact INOZYA using the contact details provided in the legal notice.

INOZYA uses cookies necessary for the website's operation, particularly for the shopping cart, navigation, and ordering process.

Analytical or advertising cookies may also be used when permitted and, when necessary, after obtaining your consent.

You can manage your preferences via the cookie management system available on the site.

INOZYA implements reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration, or unlawful disclosure.

Payment information may be processed directly by specialized and secure providers.